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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
 Company (2)General FAQs relating to our Company |
Customer Services (1) FAQs relating to Customer Services, Billing, Renewals, and Contacting PurplePaw. |
Sales (1) FAQs relating to Pre-Sales, Sales, and Upgrade enquiries. |
| Technical Support (65) FAQs and KnowledgeBase articles relating to the operation and management of your account. |
 How do I enable SMTP Authentication in my Email program?All PurplePaw mailservers require SMTP Authentication to be enabled in your email program in order to send email through our servers. What this... Views: 101 |
| How do I access my Hosting Control Panel? All of our hosting packages come with a feature packed control panel.You can log into your control panel by using the address, if you substitute... Views: 99 |
| Why am I unable to send email? There are several possible reasons why people experience difficulty sending emails. 1) SMTP Authentication is not Enabled By far the most... Views: 75 |
| How can I contact PurplePaw? Existing Customers Please log into your Billing Account by visiting https://my.purplepaw.co.uk and entering your username (which is your primary... Views: 60 |
| What is Domain Aliasing / Parking? Domain Aliasing allows more than one domain name to point to the same webspace. It means that, for example you can have yourdomain.com and... Views: 52 |
